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Landlords

Horizon UI

Our Team

Meet our team of expert property consultants — ready to help you find your ideal home.

Fahimah Rafique

Samantha Jacobs

Results-oriented and highly dedicated Sales Agent at Cloudrooms specializing in room rentals, student housing, and multilingual tenant relations. Holding a degree in International Relations and with approximately 2.5 years of focused experience, Samantha excels at matching everyday tenants and international students with their perfect rooms across London. Known for her approachable energy, rapid response times, and fluent command of English, Mandarin Chinese, and Japanese, she makes the room-hunting process completely seamless for overseas residents. Samantha leverages her deep cultural insights to build friendly, trusting relationships, guiding tenants step-by-step from their initial room viewing right through to move-in day, ensuring rooms are filled fast and tenants feel right at home.

Multi-Lingual Property Navigation (Chinese/Japanese)

International Student & Investor Relocation

Analytical Market Data Interpretation

Melanie Holmes

Highly dynamic and professionally-driven Sales Agent at Cloudrooms with a passion for the fast-paced London room rental market. With a degree in Business Management and approximately 3.5 years of experience on the ground, Melanie has built an exceptional reputation for delivering rapid results and filling rooms quickly. British-born and a London native, she specializes in conducting energetic property viewings, managing high volumes of tenant inquiries, and matching renters with their ideal shared spaces. Consistently praised in 5-star reviews for her friendly communication, quick turnarounds, and unwavering persistence under tight timelines, Melanie provides a completely stress-free, fast service that gets tenants moved in seamlessly and keeps properties occupied.

High-End Residential Lettings

Corporate Relocations & Tenant Management

Property Marketing & Strategic Appraisals

Mohammed Ehsaan Sadek

Dedicated Property Consultant specialising in residential lettings and room rentals across London. Passionate about helping tenants find the right home and delivering a smooth, stress-free rental experience. Known for strong communication skills, a proactive approach, and a commitment to excellent customer service.

Residential Property Viewings | Tenant Inquiries & Communication | Tenant Onboarding Support | Customer Relations

Isabel Azur

Highly professional and dynamic Sales Agent at Cloudrooms with a strong background in customer relations and extensive experience as a Senior Sales and Lettings Negotiator. Having been a key pillar of the Cloudrooms team for nearly two years, Isabel brings a wealth of market knowledge, sharp negotiation skills, and a distinct multilingual advantage, communicating effectively in English, Japanese, and Spanish. She specializes in navigating residential and commercial sales, luxury properties, and guiding first-time buyers step-by-step through the property transaction process. Isabel is consistently recognized for her exceptional customer service, dedication to building strong client relationships, and her ability to deliver a seamless, stress-free experience for buyers, sellers, landlords, and tenants alike.

Residential Sales, Commercial, First-Time Buyers, Luxury Properties

Darshan Shethia

Highly professional and results-driven Sales Agent at Cloudrooms with an energetic approach to the rental market and extensive academic expertise. Holding an MSc in Real Estate Development from the University of Westminster, Darshan combines his advanced knowledge of urban housing with a hands-on passion for renting and selling rooms. He specializes in matching everyday tenants with their ideal properties, conducting high-impact room viewings, and managing inquiries with lightning-fast response times. Known for his approachable nature and commitment to customer satisfaction, he excels at guiding tenants seamlessly through the onboarding process from viewing to move-in day. Benefiting from a robust multilingual advantage—communicating fluently in English, Hindi, Kutchi, Gujarati, and Urdu—Darshan is dedicated to delivering a friendly, transparent, and efficient service that keeps rooms filled and tenants incredibly happy.

Property Finance & Risk Strategies

Real Estate Development & Asset Management

Commercial Property Auctions

Plokita Dawid

Senior Lettings Negotiator and Portfolio Consultant responsible for managing an extensive portfolio of residential properties, conducting accurate market appraisals, and securing high-caliber tenancies. Proven track record of consistently exceeding monthly rental targets while maintaining absolute compliance with local property legislation and housing safety regulations. Expert in nurturing long-term landlord relationships, resolving complex tenancy issues, and streamlining the tenant onboarding process to minimize void periods. Actively mentors junior letting agents within the team, ensuring the highest standards of customer service, rapid communication, and transparent advisory are maintained across all transactions.

Senior Residential Lettings

Corporate Relocations

Landlord Relations & Yield Optimization

Raj Purshotam

Highly professional and dedicated letting agent at Cloudrooms with a strong background in client relations and over 14 years of professional experience. Known for providing exceptional, transparent customer service, Rajiv specializes in making the rental process stress-free for first-time renters and international students. He is consistently recognized in client testimonials for his honesty, rapid communication, and commitment to finding the perfect property match under tight timelines.

Residential Lettings & Room Rentals (London)